Customer service at its Best

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Customer service at its BestWhat a great experience….That was my thought as I was leaving my plane on my recent trip.We shopped around (we didn’t really, my wife did all the work) on flights to the Midwest. We compared pricing, ease of drive, additional fees such as bags, unplanned changes in itinerary, the reviews that were posted on different sights and came away with a PRICE decision in who to buy from.The overall experience from check in, boarding, on plane experience, free drinks and the pleasant crew made travel enjoyable.We could of booked a slightly less expensive fair but reviews and past experience has taught us in most cases you get what you pay for.
If I compare the flight to the transfer shuttle to the hotel it was night and day.

1.The driver let us load our own bags.
2. We were squished in the seats like sardines.
3. The ride was fast, bumpy and overall unpleasant.
And to top it off guess which one of our experiences expected a tip at the end?Outstanding service and quality comes with a price. We try and constantly learn in the painting trade on how we can service our customers better each time.I ask you this, What would a great experience from a contractor mean to you and your family? I would like to share your comments and suggestions with my crew so please share them with me.Thank you
Ron
Ramsden Painting